Refund Policy

Overview

At Bodhi Vista, we aim to ensure customer satisfaction with our training programs and services. This Refund Policy outlines the conditions under which refunds may be provided. By enrolling in our programs or purchasing our services, you agree to the terms stated in this policy.

  1. Eligibility for Refunds

Refunds may be considered under the following conditions:
1.1 Course Cancellation by Bodhi Vista:

  • If a course or training program is cancelled due to unforeseen circumstances, participants will be entitled to a full refund.

1.2 Technical Issues:

  • If participants face technical issues that prevent them from accessing our online courses and support is unable to resolve the issue, a refund may be granted.
  1. Non-Refundable Cases

Refunds will not be provided under the following circumstances:

  • Failure to attend or complete a course.
  • Request for a refund after the course or program has started.
  • Dissatisfaction with the content after full access has been granted, unless otherwise specified.
  • Misuse or breach of Bodhi Vista’s terms and conditions.
  1. Refund Process

3.1 Request Submission:

  • Participants must submit a refund request via email to sneha.pai@bodhivista.com within 7 days of the issue or program start date.
  • The request must include the participant’s name, contact details, and a reason for the refund.

3.2 Evaluation:

  • Refund requests will be reviewed within 7 business days of receipt.

3.3 Refund Approval:

  • Approved refunds will be processed within 7 business days and credited to the original payment method.
  1. Processing Fees

Refunds may be subject to processing fees, which will be deducted from the total refund amount. The participant will be informed of these charges at the time of refund approval.

  1. Changes to Refund Policy

Bodhi Vista reserves the right to update this Refund Policy at any time. Participants are encouraged to review the policy regularly for changes.

Contact Information

For questions or concerns about this Refund Policy, please contact:

  • 📧 Email: sneha.pai@bodhivista.com
  • 📞 Phone: +91-9821522910

Last Updated : 31st December 2024

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